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Open an account now to get started !

Sempre Disponível para te Ajudar

Na CGFX, é fundamental fornecer um suporte excepcional aos nossos clientes. Nossa equipe de atendimento ao cliente dedicada está aqui para te ajudar com qualquer consulta ou dúvida, garantindo a melhor experiência possível com nossos serviços.

Como Podemos te Ajudar?

Consultas de produtos

Suporte técnico

Gestão de conta

Faturamento e pagamentos

Comentários e sugestões

Nosso Compromisso Com Você

Telefone

Whatsapp

Reclamações

chat ao vivo

Responde a todas as consultas

  1. respostas rápidas
  2. assistência de especialistas
  3. abordagem focada no cliente

Need Help?

FAQs

In this section, you can find answers to some of the most frequently asked questions

Click “open account” button anywhere on our website, fill in your information and upload your needed documents to the form, and a member of our team will contact you to finalize the process.

Once you upload all your documents, it can take up to 10 minutes to 24 hours (during working hours) to verify your profile.

Paying taxes is your personal responsibility. Please research the legislation governing your region or seek independent advice.

In the email you received shortly after your registration. If you didn’t get this email, please don’t hesitate to contact our support team at any time at Support@cgfx.com or thought our numbers below.

You can reset your password in 3 simple steps:

  1. Enter your portal ID or email.
  2. Check your email for your login details.
  3. Enter a new password.

How can I change my portal account password?

You can change your password in 4 simple steps:

  1. Open your portal account.
  2. Click on your profile button.
  3. Click ‘change password’.
  4. Enter a new password.

You can change your name by sending us an email to support@cgfx.com explaining why you wish to change it and attaching a copy of your identity document. We will then contact you about the status of your request.

You can change your name by sending us an email to support@cgfx.com explaining why you wish to change it and attaching a copy of your identity document. We will then contact you about the status of your request.

To change user preferences, residential details, or phone number, please access your profile page in The Portal Account page, make the changes you want and then click ‘update’.

Please check the following before uploading:

  • The size of your document does not exceed 25MB.
  • The file is in one of the following formats: gif, jpg, tiff, png, doc, Docx, or pdf.

If the error message persists, try clearing your cookies and cache or switching to another browser. If you continue to have issues, send your documents to support@cgfx.com and we’ll sort it out for you.

You have the following options:

  • If the ID document that you have already uploaded states your current address, then no other document is required.
  • You can provide a bank/card statement, residency certificate, mobile phone bill, or tenancy contract.
  • You can provide an additional ID document stating your current address.
  • You can also provide us with a Proof of Residence document that is issued in the name of your landholder, parent, or spouse. Please specify whose name the Proof of Residence document is in when uploading the document to your portal account.

If you have any questions, please ask us at support@cgfx.com

Yes, you can head to MT5 pc and MT5 Mobile pages and download them and start trading.

Obtenha acesso aos mercados globais com a CGFX facilmente